Frustrated with endless repetition and slow onboarding
I started the training feeling hopeful, but ended up being pretty disappointed because the process just dragged on. First, the onboarding steps repeated the same information several times, making it feel like a waste of time rather than helping me progress quickly. Then, when I tried the calling tools, it seemed like I had to wait a long time for responses or to get explanations about features. The database setup took forever, and I kept waiting for updates that never seemed to come promptly. On top of that, the telephonic support, which I thought would clear things up, mostly left me on hold or with unclear answers, so I felt stuck for longer than I expected. It got to the point where I felt like I wasted a lot of time just going in circles, which wasn’t the experience I hoped for at all. I wish the training and onboarding flow were designed to be more efficient and less repetitive, because right now it feels like an uphill struggle, and that makes it hard to stay motivated.