Frustrated with daily glitches, feels like repeating myself
Every day using the WFHI software was a bit of a headache. It seemed fine during the initial sign-up and setup but soon the routine use showed its cracks. The dialer often lagged, sometimes dropping calls mid-way, which was frustrating when trying to maintain pace. The database feature was okay but didn't always sync well, causing me to double-check information too often. I did find the telephonic support helpful at times; they tried to assist, but the recurring issues made it feel like I was explaining the same problems over and over. The automatic updates sometimes introduced new bugs rather than fixing the old ones, making day-to-day tasks unpredictable. On the plus side, the invoice and payment process were straightforward, with fewer hiccups compared to software functionality. Overall, it left me thinking the product needed better stability because the ongoing glitches made working less smooth than I expected.