Frustrated with confusing wording, does anyone really check this?
I tried to get through the training and onboarding, but honestly, it felt like the wording was all over the place. The labels and instructions didn’t make sense most of the time, which of course caused a lot of confusion and slowed me down. I kept asking myself if the people who put this system together ever tried using these sections before releasing them. The dialer and calling tools sometimes worked, sometimes didn’t, but worse was trying to figure out what exactly each button or option meant because the words didn’t match up with what happened next. Even the database feature had labels that made no sense, so it wasn’t always clear what I was supposed to input or check. I appreciate the telephonic support was willing to help, but the miscommunication caused delays and made me lose a lot of patience. If the whole system had clearer directions and consistent terminology, I might have stuck with it more comfortably. As it stands, I’m pretty frustrated and hesitant to recommend it to anyone who’s not very tech-savvy or patient.