Frustrated with confusing training sequence
I tried going through WFHI’s training and onboarding steps, but honestly, it felt very confusing and out of order. They started with advanced stuff without explaining the basics clearly, which made me feel lost right away. The training manuals seemed disorganized, and I jumped from one topic to another without a clear path. I expected a smoother flow where each step built up on the previous, but instead, it was jumbled, so I was stuck trying to figure out how to use the dialer and database properly. Even the onboarding emails didn’t clarify what to do next. Telephonic support was helpful when I got through, but it didn’t really compensate for the awkward initial experience. Overall, I feel like a more sensible sequence would have made the whole process less frustrating. This led to me wasting time and almost giving up before I could fully understand how the software works. They need to rethink the order in which they teach things for new users like me.