Frustrated with confusing onboarding, couldn’t find needed info
I was really hoping to get started quickly with the training materials, but honestly, it was quite difficult to locate exactly what I needed. The onboarding portal had so many sections and I spent a lot of time clicking around without clear direction. There was one point where I needed to understand how to operate the dialer tool, but the explanation was buried in a vague tutorial that didn’t quite match what I was seeing on screen. I felt lost and uncertain whether I was missing crucial steps to set up my workflow properly because detailed guidance was sparse. This frustration kept me from progressing efficiently and sometimes I wondered if the system was simply not designed for someone unfamiliar with this kind of software. Overall, the process made me anxious and unhappy, and I felt like I was wasting time instead of gaining clarity.