frustrated trying to find the right tools
Honestly, I was pretty excited at first to explore the sales and pre-purchase setup with this software but it quickly became a pain. Navigating through their interface felt confusing and cluttered, so many steps to reach even the simplest feature. What made it a bit bearable was how their database feature at least loaded fast and didn't lag much, which I guess was alright. However, trying to find exactly what I needed felt like searching for a needle in a haystack. The automatic updates didn’t seem to improve much either, sometimes bringing unwanted changes without much notice. The sign-up process was straightforward but didn’t help much with the overall confusion. Calling tools and the dialer didn’t integrate smoothly with my flow, causing more hassle than help during early testing. Telephonic support was reachable but mostly gave generic responses that didn’t quite address my doubts. I was hoping their training or onboarding flow might clarify things, but honestly, that part felt disorganized and didn’t guide me well enough. All in all, it felt like a long frustrating road when I just wanted quick answers and easy access to features.