frustrated trying to find billing info
I gotta say, trying to dig up the billing and payment details on their portal was a total mess. It felt like I was hunting for a needle in a haystack, no clear sign where invoices were stored or how to check payment history. The only relief was when I finally found some basic contact info for support, and they were fairly helpful on the phone when I called. Still, the whole experience left me feeling annoyed and wishing there was a straightforward, easy-to-navigate dashboard for my billing stuff. Signing up was okay, but managing payments felt more complicated than necessary with no clear instructions before or after. Hoping they improve that part because it’s the kind of thing that should be simple and user-friendly to manage without needing to jump through hoops or wait on support calls.