Frustrated trying to find any real help
I was honestly quite surprised by how much time I wasted just trying to get the support I needed. Finding the right information felt like a treasure hunt that never ended, and the manuals didn’t make much sense for what I was dealing with. It seemed every phone call bounced me between different people, and often I got vague answers that didn’t resolve my issues. Still, I had to keep calling back, hoping for someone who could genuinely help, but that was rare. The dialer glitches impacted my workflow seriously, yet getting anyone on the line who understood the issue took forever. The database feature wasn’t explained well at all in the training, and without good support, I felt stuck. It’s disappointing because the software’s potential is clear, but the support system just didn’t deliver what was needed. I really wanted it to be easier to navigate help and get quick answers, but instead, the process made me lose confidence in the service overall. Hopefully, others have better luck because this was stressful more than anything.