Frustrated: Training was confusing despite some clarity
I had a lot of hope when starting the onboarding and training with this software because it promised a straightforward approach to remote workflows. Unfortunately, the initial stages of training left me feeling quite overwhelmed due to the pace and the way some concepts were explained. While a few modules were clearly conveyed, especially the basics of the calling tools, others felt too rushed or vague, making it difficult to grasp how to effectively use the database feature right away. This inconsistency made the process frustrating because I spent extra time trying to figure things out on my own. That said, the onboarding flow was fairly well structured, which helped somewhat in navigating the software. However, the lack of clear examples or step-by-step guidance in parts diminished my confidence early on, which contributed significantly to my disappointment with the overall training experience.