Frustrated tha starting mein, support slow mila
Mujhe lag raha tha ki onboarding process smooth chalega, par two weeks tak sirf basic setup hi ho paya. Phone pe support team se baat karte waqt kai baar wait karna pada, aur jab finally koi representative mila bhi, unka response clarity ke mamle mein thoda confusing tha. Dialer setup mein bhi delays aaye kyunki kuch instructions clear nahi thi, jiske wajah se mujhe baar-baar unhe call karna pada. Software ke updates automatically ho rahe the, which was fine, but toh bhi mujhe lag raha tha ki communication mein better coordination hota toh overall process zyada efficient hota. Database feature setup thoda smooth chala, usmein koi dikkat nahi thi. Payment aur invoicing process clear tha, usme koi gadbad nahi thi. Lekin initial delays ki wajah se mera pura plan late ho gaya, aur mujhe bahut frustration face karna pada. Overall, main ye kahunga ki agar aapko jaldi se start karna hai, toh ye experience shayad aapko pasand nahi aayega, support aur communication mein kaafi improvements ki zarurat hai.