frustrated right from the start, waiting too much
Honestly the onboarding felt so slow that it made me lose interest a bit. The training had a lot of repetition and I often found myself waiting for the next step or for a tool to load, which disrupted the flow. It wasn’t just once, it happened throughout the initial phase. I expected something more streamlined because I wanted to get going with the dialer and database features quickly, but instead there was this constant stop and start vibe. The software seemed decent when it actually worked but that wasn’t often enough to keep me satisfied. Even the telephonic support took time to connect on busy days. I think the sign-up and invoicing process was somewhat straightforward, so at least that part was fine. Overall though, the excessive delays and repeated info made it less useful for my workflow setup and it really impacted how I felt about the whole experience.