Frustrated Repetitive Pre-purchase Calls Left Me Waiting
I gotta say, my experience before buying WFHI software was pretty frustrating mainly because of all the repeated calls and wait times. Every time I expected a quick resolution or clear info, I ended up going in circles with the sales team asking me to wait or repeat the same details again. There was one time when the support did answer my questions, which I appreciate, but overall the repetition just wore me down. It felt like the system wasn’t really prepared for efficient onboarding or clear communication early on. I kept hoping each call would bring me closer to understanding the sign-up and payment process clearly, but it just dragged on. Even the explanation about the dialer and database features wasn’t concise; I had to ask multiple times about how those would fit into my workflow. In the end, the waiting and needless repetition were the biggest issues for me, making me doubt the efficiency of their pre-purchase support and sales flow.