Frustrated rehta hoon, kyunki support kuch khaas nahi mila
Mai soch raha tha ki jab mujhe next baar help chahiye hogi toh support system acha aur quick hoga, par ab lagta hai mera wait karna padega. Pehle time jab software ko setup kar raha tha, mujhe lagta tha call karunga toh sare doubts solve ho jayenge. Lekin jab unke telephonic support ko call kiya toh laga ki mai baar baar wahi baat repeat kar raha hoon aur response slow mil raha hai. Online training bhi thodi confusing thi, jisme baar-baar ek hi chiz repeat hoti rahi. Database feature use karne mein bhi issues aaye, kaafi baar data sync nahi hua. Automatic updates ke baad kuch features kharab lagne lage. Mujhe lagta hai mere liye yeh software fit nahi hai, support process kuch simple hona chahiye tha jo pata nahi kyu nahi ho paya. Fir bhi sochu ki shayad agli baar better response mile, par abhi toh frustration hi zyada hai.