Frustrated onboarding experience slowed me down
I started the WFHI training and onboarding expecting a fairly intuitive introduction to their software features, but honestly, it felt mostly like waiting and going over the same points repeatedly. The video tutorials were detailed but they often repeated information I had already understood, which made the process drag longer than I anticipated. I was also sometimes stuck waiting for my database to synchronize before I could proceed to the next step, which interrupted my flow. The pacing didn’t have the rhythm I was hoping for, and it made me lose some motivation early on. That said, the telephonic support was a small bright spot. When I reached out with questions during the onboarding phase, they were patiently answered, which helped to clear up some confusion. Still, I would say the training’s delivery felt slow and could use some streamlining to avoid unnecessary repetition and waiting. For new users trying to get up and running quickly, this was a downside I couldn’t ignore. It’s not all bad, but patience is required.