Frustrated more than helped - clarity missing
The WFHI training and onboarding did not meet my expectations mainly because the way information was presented felt quite confusing. While I acknowledge the support team was polite and tried to clarify things, the instructions often jumped around without clear structure. It made it difficult to know which step to follow next, especially when trying to set up the calling tools. I appreciate that some parts, like the invoicing and payment sections, were explained reasonably well and straightforward, so that was at least helpful. However, I found myself frequently rechecking details or reaching out to support repeatedly. The training's lack of clarity meant that I struggled to feel confident by the end of it. I’m hopeful future updates will streamline the explanations, but overall this initial experience left me with mixed feelings as I had expected smoother onboarding from the start.