2 out of 52 of 5Verified customerSupport and communication
Frustrated more than helped by support, honestly
I honestly felt like I had to figure out most things myself, which was pretty frustrating given I was expecting some real hand-holding. The initial onboarding didn't explain everything clearly — like how to use the calling tools or set up the dialer properly. I kept going in circles trying to understand the database feature, and it felt like every time I called support, they either gave vague answers or just told me to check the tutorials. I get that automatic updates run on their own, but I couldn't tell if new features were added or if they fixed bugs. So overall, I just ended up doing a lot on my own, which wasn’t what I expected from a paid service, really.