Frustrated, mainly because of confusing steps
I found the training quite confusing at one point, specifically when I tried to understand the workflow setup. The material wasn’t very clear on how to synchronize the database and integrate it with the calling tools effectively. That one moment left me feeling like I’d need help again next time, which is not ideal. Beyond that, the sessions seemed to cover a lot, but didn’t always dive deep enough for me to feel confident without additional support. The onboarding was somewhat disjointed, making it hard to know if I was following the right process. The sign-up and payment processes were straightforward, which was a relief, though that didn’t make up for the training struggles. What disappointed me most was the inconsistency in support responses; sometimes the telephonic support was responsive, but other times I had to wait too long. So overall, while there was some benefit, I’m not sure I would handle the same tasks independently next time without asking for help.