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WFHI review

Frustrated kyunki jyada cheezen khud hi samajhni padin

2 out of 52 of 5Verified customerSupport and communication

Frustrated kyunki jyada cheezen khud hi samajhni padin

Main honestly itni support expect nahi karti thi lekin itna kam support mila, itne saare cheez khud hi solve karni padi. Jab dialer start kar raha tha toh training thoda limited laga, mujhe zyada khud hi features ko samajhna pada bina kisi clear explanation ke. Jo automatic update hota hai, wo achha tha, but kisi bhi default instructions ya troubleshooting ke baare mein support se help nahi mili. Kuch chhote issues aaye database ke setup mein par call karke jyada madad nahi mili, itna hi keh sakti hoon ki basic tools chalane mein zyada dikkat nahi hui. Lekin kabhi-kabhi lagta tha ki agar detailed manual ya support call ka system zyada efficiently set hota toh kam time lagta problem solve karne mein. Overall feeling hai ki software theek hai lekin ismein itna jyada support nahi jo aapko baar baar step bataye ya guide kare. Mujhe jyada rely karna pada khud par aur internet search par, jo thoda discouraging tha jab process complex lag raha tha. Thoda aur help milti toh better hota.

Usha KapoorBihar, IndiaExperience: Published:
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