1 out of 51 of 5Unverified experienceSupport and communication
Frustrated kyunki explanations clear nahi thi
Main kitni bhi baar support ko samajhne ki koshish karti thi, unki baatein mujhe clear nahi lagti thi. Har query pe bar bar explanation badalti thi aur mujhe confusion badhta ja raha tha. Dialer use karte waqt bhi jab problems aayi toh unke answers mujhe adhure aur complicated lage. Training sessions mein jo steps follow karwa rahe the, unka koi acha flow nahi tha, repeat karna padta tha par samajh nahi aata tha ki last tak kahan pahuchna hai. Mujhe lagta hai agar step-by-step clearly guide diya hota toh shayad mera experience better ho sakta tha, abhi toh bas frustration hi zyada hua. Overall mujhe help kam aur confusion zyada feel hui is communication se.