Frustrated – It Really Didn’t Match My Expectations
I had higher hopes based on what was described to me before diving into the training and onboarding for this setup. Unfortunately, the actual reality didn’t align with those promises at all. The initial steps were confusing, and I struggled to get the dialer and database features working as expected. Automatic updates seemed to cause more issues than they solved, breaking workflows instead of improving them. Support was not helpful enough; when I called, I felt like I was being told things I already knew or getting generic responses that didn’t address the problems I faced. The sign-up and payment process was straightforward, at least, but once I began using the tools, I encountered too many roadblocks to recommend this confidently. It felt like the training assumed more prior knowledge than I had, and as a result, I ended up wasting time trying to figure things out instead of focusing on actual work processes. Overall, this did not meet even my modest expectations.