Frustrated I had to navigate most of training solo
I was disappointed by the training and onboarding processes in that much of what I needed to learn, I had to figure out by myself rather than receiving clear, structured guidance. The initial modules gave an overview but lacked concrete walk-throughs for setting up and effectively using features like the dialer and database. While there was support available, it often focused on generic issues and didn’t delve into specific operational details that would have saved me time. This gap meant that while the software itself seemed capable, my onboarding felt patchy. However, the system’s automatic updates and continuous improvements show promise; still, a more comprehensive and tailored training approach would have reduced frustration. If the company could improve this area, I might rate the service higher, but for now, the feeling is mostly one of having to learn a lot solo, which was not ideal given my expectations.