Frustrated I felt, because training left me unsure about next steps
Despite investing several hours into the training and onboarding sessions, I ended feeling underprepared to work confidently with the software. The materials provided lacked depth on some critical components like the database integration and dialer tools, which seemed to require more hands-on guidance than was available. While the pace was reasonable, the content was sometimes too theoretical and insufficiently practical for my particular workflow needs. Moreover, the onboarding process didn't sufficiently address the ongoing challenges that arose once I started using the software independently. This made me doubt my ability to troubleshoot issues without frequent help, which is contrary to what I was expecting. The payment and sign-up process were the simplest parts, but even then, the invoicing could have been clearer. Automatic updates occasionally broke functionalities rather than improving them, requiring extra support calls. Overall, the lack of sustained, effective training and the technical difficulties left me feeling unsure rather than confident by the end of the process.