frustrated hui because help ka wait karna pada baar baar
Main training aur onboarding ke time bahut excited thi ki kaise yeh software meri remote kaam ki madad karega. Lekin jitni baar bhi main kuch new feature samajhne ya setup karne ki koshish karti thi, hamesha mujhe support ka wait karna padta tha. Support team thoda helpful tha par wo turant solution nahi deta tha jiski wajah se mujhe frustration hui. Mujhe lagta hai ki agli baar jab main kuch naya karungi to phir se mujhe kisi ki madad chahiye hogi kyunki training materials meri saari doubts cover nahi kar pati thi. Database aur dialer features integrate karna bhi straightforward nahi tha aur automatic updates ne kabhi kabhi disruption create kiya jo productive nahi tha. Invoicing aur payment process theek tha, par software ke kyunki thode se complex features hain, mujhe lagta hai ki bina kisi sahara ke ye sab samajhna mere liye mushkil hoga. Main chahti thi ki zyada step-by-step aur clear tutorial mile jisse main khud seekh sakoon, par honestly, har baar jab main stuck hoti to reliance hona padta kisi ki help pe, jo accha nahi lagta. Overall, experience mera aisa tha ki training aur onboarding process thoda frustrating raha, aur mujhe lagta hai ki agli baar main definitely support ki zarurat feel karungi. Isliye main abhi confident feel nahi karti ke main independently sab kuch kar paungi.