Frustrated hua kyunki terms samajhna mushkil tha
Main clearly bata raha hoon, aapko apne support aur communication mein labels aur wording pe dhyan dena chahiye. Bahut baar aise terms use karte ho jo easily samajh mein nahi aate. Jab main training ya onboarding ke dauran koi step follow karta tha, tab confusion badhta tha kyunki instructions plain nahi the. Yeh software powerful ho sakta hai, lekin agar samjhane ka tareeka simple hoga toh zyada log use kar payenge. Telephonic support mein patience tha par jo language kaafi technical thi, usse meri dikkat hui. Automatic updates ache the, par unke descriptions bhi simple hone chahiye. Mujhe laga ki agar ye sab cheeze improve karoge toh overall experience better hoga. Main just 2 star de raha hoon kyunki software mein potential toh hai, lekin communication ko sudharna zaroori hai.