frustrated hua kyunki support se zyada madad nahi mili
Mera conclusion yeh hai ki training aur onboarding mein jab problem aayi to process utna supportive nahi raha jitna expect kiya tha. Jab mera dialer setup mein kuch error aaya, main support ko same din call kiya. Response mila, par solution thoda slow tha aur mujhe baar baar repeat karna pada apni problem. Wo log thoda general help kar rahe the, technical detail mein nahi jaa rahe the jis wajah se mera kaam delay hua. Training material mein bhi problems handle karne ka specific section nahi tha, isliye mujhe khud sochna pada ki kya karoon. Ye point main okay samajhta hoon kyunki kabhi kabhi har scenario cover kar pana mushkil hota hai, par jitna support chahiye tha, wo nahi mila. Onboarding mein bhi delays the jisse mera pura workflow switch karne mein dikkat hui. Thoda zyada focus error situations par hona chahiye tha. Overall, mujhe laga ki agar koi technical issue aaye toh wo jald resolve nahi hoga, jisse frustration badh jata hai. I hope aage aap log is cheez pe kaam karenge takki clients ko better experience mile.