Frustrated hu main, kyun ki aapne clear nahi samjhaya
Main yeh kehna chahta hoon ki aapki training aur onboarding process mein clarity ki kami thi. Jab main software setup kar raha tha, toh instructions aise diye gaye jaise main already sab jaanta hoon. Kya hota, yeh clear nahi kiya ki calling tools aur dialer kaise step-by-step chalana hai. Aap se expect karta tha ki basic se lekar advance tak samjhayenge, par training bahut hi fast thi aur kuch jagah toh terms use kar diye bina explain kiye. Sign-up process thoda straightforward tha, lekin invoicing aur payment ke options explain nahi kiye, jisse confusion hua. Mujhe lagta hai ki agar aap thoda aur detail mein training sessions plan karte, toh clear understanding milti. Onboarding ke dauran automatic updates ka issue bhi thoda samjh nahi aaya, kyunki woh kabhi kabhi middle mein force hota tha. Aapko chahiye ki future mein training ko zyada user-friendly banao. Yehi baat mujhe sabse zyada irritate karti hai.