frustrated how support just didnt deliver
I tried calling support multiple times every time I faced issues but it seems like no one really understands what needs to be done. Each day felt like I was waiting for help that never fully solved my problems. The dialer and database integration kept glitching and despite reporting these repeatedly support just gave generic answers. Onboarding was slow and often had to be repeated because I was never sure if it was done properly. Sign-up and payment processes themselves were okay but the lack of effective telephonic help made everything stressful. Automatic updates complicated things further since nobody explained how to handle them properly. Honestly, it just felt like I was stuck waiting for a solution that never arrived. Overall, support was disappointing and the whole experience did not improve as I had hoped once I started using the software every day.