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WFHI review

Frustrated hoon kyunki baar-baar wait karna pada

1 out of 51 of 5Verified customerSupport and communication

Frustrated hoon kyunki baar-baar wait karna pada

Maine kai baar support se baat karne ki koshish ki, par baar baar call cut hone aur zyada wait karne ki wajah se main bahut frustrated hoon. Har baar mujhe apni problem dobara explain karni padti thi, jo time waste karta tha. In logon se baat karte karte lagta tha jaise woh mere issue ko samajhna nahi chahte ya phir unke paas sahi jawab nahi hai. Support team se baat karte waqt baar-bar hold par rakhna aur dialogue repeat karwana bada annoying tha. Main expect karti thi ki onboarding aur software training ke dauraan support zyada responsive ho, par ye experience bilkul opposite raha. Phone par help milna mushkil tha aur kisi ne mere questions ka satisfactory jawab nahi diya. Agar ye system better communication aur faster response provide karta, toh main zyada khush hoti. Abhi mujhe lag raha hai ki time aur effort dono zaya ho gaye.

Priya MadhavanKerala, IndiaExperience: Published:
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