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WFHI review

Frustrated hoon, kyunki baar-baar wahi baat samjhani padi

5 out of 55 of 5Verified purchaseSupport and communication

Frustrated hoon, kyunki baar-baar wahi baat samjhani padi

Support se baat karte waqt lagta hai ki kitni baar same cheez explain karni padti hai, thoda frustrating hota hai. Waiting time zyada nahi tha, par har call pe mujhe apni problem dobara batani padti thi, lagta hai ki internal coordination thoda weak hai. Training ke baad bhi software ke kuch features samajh mein nahi aaye, toh support ko phir phone karna pada. Jo baat main pehle explain kar chuka tha, usko baar-baar repeat karna bada tedious tha. Mujhe laga ki ek baar mein solution milega, par aisa nahi hua. Baaki toh communication theek tha, log polite the lekin predictable confusion se thoda weak lagta hai system. Agar ek baar proper handoff hota toh repetitions kam hote aur thoda time bhi bachta. Overall, patience rakhna padta hai support se baat karte waqt, warna irritation badh sakti hai. Bas yeh hi problem thi jo thodi weariness laati thi, varna process smooth tha.

Rajesh SuriPunjab, IndiaExperience: Published:
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