1 out of 51 of 5Verified purchaseSupport and communication
Frustrated hoon kyunki aapka support bilkul sahi nahi tha
Mujhe lagta hai ki aapka support system bilkul bhi wo level nahi tha jo maine pehle use kiye hue platforms me dekha hai. Jab main kisi technical problem ko lekar contact karta tha, toh response time bahut slow tha aur kai baar explanation clear nahi hoti thi. Jo communication ho raha tha, usmein lagta tha ki aap log bas time pass kar rahe ho, asli problem solve karne ki ichha nahi thi. Aapke dialer aur calling tools thode ache lagte hain, par support reliable na hone ki wajah se main bahut frustrate ho gaya tha. Pehle main jis system ka istemal karta tha, wahan support team zyada proactive aur quick hoti thi. Aapko seriously sochna hoga ki aap apni support quality ko kaise improve karenge warna clients ka bharosa mushkil hoga.