Frustrated hoon, kyun ki support ne help nahi ki
Main aapko seedhe bataungi ki mujhe aapke support service se bilkul satisfaction nahi mila. Jab bhi koi problem ayi ya software mein kuch issue hua, maine turant aapko contact kiya, par aapki communication bahut hi disappointing thi. Calls ka response slow tha aur jab help milti bhi thi toh solution adhura ya galat hota. Isse mera kaam ruk gaya aur mujhe kaafi time waste karna pada bina kisi fayde ke. Agar aap apne support ko improve karte hain toh users ko zyada confidence hoga, par abhi aap simply unke doubts resolve nahi kar pa rahe hain. Main samajhti hoon ki problems hoti hain, lekin woh effectively handle karna aapki responsibility hai. Mujhe lagta hai aapko apni team ko train karna chahiye ki better communication aur timely response de sake, tabhihi log aapke software ka achha experience kar payenge.