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WFHI review

Frustrated hoon because support response slow tha

1 out of 51 of 5Verified customerTraining and onboarding

Frustrated hoon because support response slow tha

Maine training shuru ki thi WFHI ke saath par mujhe bohot disappointment hui. Sabse zyada frustrated tab hua jab onboarding ke dauran powerful tools ke baare mein detail maangi thi par support team ne timely jawab nahi diya. Phone uthaaya toh line busy thi, phir email bheja toh koi response nahi aaya kuch ghanton tak. Mujhe laga shayad beginning mein problem hogi, toh thoda adjust kiya, par baaki training modules pe bhi utni madad nahi mili jaise expected thi. Main ne kabhi unka dialer ya calling tool properly samajhna chaha par unse poochhne par lagta hai ki staff busy rehti hai. Yeh cheeze uss time di hui promises se alag thi jo training start karte waqt di gayi thi. Payment aur invoice ka process to clear tha, par training ke samay problem hone ke karan mera motivation kam ho gaya. Agar support aur training response zyada accha hota toh main zyada khush hoti, par ab ye lag raha hai ki mera time waste hua.

Malini RaneMaharashtra, IndiaExperience: Published:
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