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WFHI review

frustrated ho gayi with waiting and repeating fuss

2 out of 52 of 5Verified purchaseSupport and communication

frustrated ho gayi with waiting and repeating fuss

Mera experience thoda disappointing raha support ke saath, jo main kabhi expect nahi karti thi. Ek din main unko telephone support ke liye call kar rahi thi, baar baar mujhe apna issue explain karna pada, ye bahut hi frustrating tha. Support agent baar baar same information mang rahe the, jise samjhane mein kaafi time lag gaya. Aur waiting bhi zyada thi, mujhe laga ki mera time waste ho raha hai. Mujhe thoda lagta hai ki training kaafi achhi thi, jo mujhe software samajhne mein madad ki thi, par jab specific technical madad ki baat aayi toh woh kahin kho gaya tha. Ye process repetitive tha aur mujhe laga ki support flow zyada smoothly hona chahiye tha. Mujhe laga ki software ke alawa communication mein bahut sudhar ki jarurat hai warna ye poora experience frustrating ho jata hai.

Naina JadhavArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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