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WFHI review

Frustrated ho gayi because roz roz ke issues with support

1 out of 51 of 5Verified customerSupport and communication

Frustrated ho gayi because roz roz ke issues with support

Honestly, main shuru mein soch rahi thi ki WFHI ka support theek rahega, par roz kuch na kuch dikkat aati thi. Har din jab dialer use karti thi, ya database mein entry karti thi, kuch na kuch issue hota tha. Kabhi call connect hi nahi hota tha, toh kabhi software hang kar jaata tha. Mujhe laga ki itna basic cheez bhi itne dinon ke baad sahi nahi ho sakti. Support ko call karti thi toh response time bahut slow tha, aur jo solutions dete woh mere problem se match nahi karte the. Bahut baar mujhe baar baar explain karna padta tha mera issue, aur lage tha jaise woh dhyaan nahi de rahe. Itna frustration hua ki main doubt karne lagi ki yeh mera kaam kitna asaan kar payega. Payment process thoda smooth tha par iska matlab nahi ki software daily use mein chal raha hai. Training sessions bhi mujhe samajh nahi aaye the clearly, aur automatic updates mein bhi bugs lagte they. Overall, experience disappointing raha mere liye, aur main shayad dobara use nahi karungi.

Neha DatarRajasthan, IndiaExperience: Published:
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