Skip to main content

WFHI review

Frustrated from the repeated delays in training steps

1 out of 51 of 5Verified customerTraining and onboarding

Frustrated from the repeated delays in training steps

I started the training with high hopes but honestly ended up quite frustrated. The onboarding process seemed to require a lot more repetition than I expected. Each step involved waiting, sometimes for software updates to install, sometimes for support responses, which slowed me down a lot. I reached the dialer tool setup phase, but it kept pausing and requiring repeated attempts. The database feature, which I thought would streamline my workflow, demanded repeated entries that felt redundant. The calling tools didn’t perform as smoothly during this setup, and telephonic support was slow to respond, pushing me into waiting periods. My small reservation is that perhaps I was overly optimistic about a smooth initial experience, but the way the training felt dragged on was disappointing. The sign-up and payment went fine, but the slow onboarding process left me doubting if this was the right fit for me. It's possible that others with more patience or technical fondness might find it less taxing, but for me it felt like too many back-and-forths and halts. I was expecting a more straightforward pathway without these hold-ups, and that didn’t materialize. Overall, I didn't manage to get through onboarding without frustration and I worry this would impact any real work I’d try to manage here.

Chaitali BhatOdisha, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy