Frustrated from start to finish
The whole training and onboarding with WFHI software felt downright disappointing. Compared to other platforms I'd tried before, this one was cumbersome, with outdated training material that didn't match the software features. The sessions dragged on unnecessarily, lacking practical demonstrations or clear guidance on using the dialer or database effectively. Signing up was straightforward, but after that, everything became frustratingly slow. The telephonic support hardly helped; every call felt like going in circles without solutions. Updates were automatic but seemed to cause glitches rather than improvements. I found the whole experience very unsatisfactory and would say it was a waste of time given my prior exposure to better onboarding processes with other tools. It felt like their training was designed without considering real user needs or practical workflow setups, leaving me ill-prepared to use the software efficiently. Overall, the whole thing just felt overly complicated, exhausting, and unproductive from the start.