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WFHI review

Frustrated feelings linger due to poor support during issues

1 out of 51 of 5Verified customerSupport and communication

Frustrated feelings linger due to poor support during issues

Looking back on my experience, I can't say it worked out well for me due to how things went wrong and how support handled the problems. When I faced issues with the dialer not connecting as expected, the telephonic support felt slow and unresponsive. I waited quite a while for help and eventually felt left to figure things out by myself, which was frustrating since I’d expected better guidance given the paid training and software package. Even after repeated follow-ups, the communication didn’t improve much, and the automatic updates seemed to complicate things instead of making them easier. It left me feeling quite disappointed and uncertain about relying on the system again. I thought signing up would be simpler, but the combination of glitches and unhelpful support soured the whole process for me.

Ishaan SundaramTamil Nadu, IndiaExperience: Published:
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