Frustrated feeling, kyunki support was unreliable
Main ne pehle kaafi expect kiya tha aapke support system se, lekin roz ke roz yeh software thoda inconsistent lagta tha. Jab bhi dialer ka use karta tha, kuch features bar-bar freeze karte the aur mujhe baar-baar call karni padti thi support ko. Aapke toll-free number se baat karte waqt lagta tha ki har baar alag banda milta hai jo meri problem nahi samajhta. Ye daily basis pe kaam karna thoda tough bana deta hai, especially jab database feature ko sync karna ho. Training session ne thoda basic overview toh diya tha, par mujhe lagta hai ki practical scenarios cover nahi kiye gaye. Payment ka process clear tha, invoice timely aata tha, isme koi problem nahi thi. Lekin software ke automatic updates kaafi frequently aate hain jo thode confusing hote hain; is wajah se software ko baar-baar samajhna padta hai. Mujhe lagta hai ki aapko thoda apne communication flow ko refine karna chahiye taaki daily use smooth rahe. Overall, itna accha experience nahi raha, par haan payment and invoicing ka system thik tha, is baat ko maanata hoon.