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WFHI review

Frustrated feeling, kyun ki expectations se match nahi hua

2 out of 52 of 5Verified customerSupport and communication

Frustrated feeling, kyun ki expectations se match nahi hua

Mujhe jo support experience mila WFHI se, woh purane tools ke saamne kuch kamzor lag raha hai. Mujhe yaad hai ek baar jab main call karta tha unke support line par, toh response time bahut slow tha, jisse mujhe laga ki mera kaam ruk gaya. Pehle jo system use karta tha, usme quick replies aur thoda zyada proactive assistance milti thi, lekin yahan lagta hai sab thoda delayed hai. Baaki jo communication chal raha hai support ke saath, woh bhi utna promising nahi tha jitna main soch raha tha. Workspace setup aur onboarding ke dauran thodi guidance theek thi, par jab baat aati hai real-time help lene ki, toh woh feeling nahi aati ki main kisi ke saath hoon. Kyun aisa hai kaafi unclear hai because documentation theek tha aur software apne end se manageable hai, par jo support mila ushone bahut disappointment diya. Main seriously soch raha hoon ki kya ye solution meri expectations meet kar payega ki nahi, kyunki pehle jo maine face kiya tha, uske comparison me thoda inferior raha.

Kartik DhawanMadhya Pradesh, IndiaExperience: Published:
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