Frustrated feeling initially, lagging start
I felt a bit frustrated initially with the software access when I was trying to get started. The whole process took longer than I had hoped, which slowed down the momentum I had wanted right from the sign-up stage. Although the interface is quite capable, the delay in receiving proper access and being able to fully use the dialer and database functionality was a letdown. The invoicing and payment systems were okay, but it didn’t help with the slow start. It wasn’t a complete failure, since once I was up and running, the automatic updates kept the software current and the support was decent. However, that early lag affected my overall impression and made me less confident in the initial onboarding. I think a faster access process would improve things considerably for new users like me.