Frustrated feel ho raha tha, support usual ke jaise hi tha
Yaar, main bataun toh support experience purane systems ke mukable kuch khaas nahi tha. Jab call kiya unko, toh response mila par wo bhi thoda mechanical tha, jaise ki bas script se baat kar rahe ho. Pehle jo maine use kiya tha dusre tools me, waha support waise toh slow tha, par kam se kam thoda human touch feel hota tha, guidance milti thi jis se cheeze faster chalti thi. Yahan mujhe laga ki call par jo baatein ho rahi thi unme flexibility nahi thi, aur mere questions ka exact jawab milna mushkil tha. Database aur dialer features ka use karte waqt bhi kabhi kabhi lagta ki help screen ke kaafi door hain options, direct milna mushkil. Poora support system thoda outdated sa feel hota hai, jaise ki telephone support mein naye updates ya training nahi hui ho. Thodi aur personal connection wali baat hone chahiye thi taaki mujhe bhi lagta ki yeh team meri problem samajh rahi hai. Overall, yeh experience thoda disappointing tha un sab expectations ke baad jo mujhe thi.