1 out of 51 of 5Unverified experienceSupport and communication
Frustrated due to lack of easy support access
I found it very difficult to find the support information I needed. The help section on the software wasn't organized intuitively, and it took multiple attempts to locate the right contact details. When I finally reached out by phone, it took a while to get through to a representative. The telephonic support did not provide quick or clear solutions for the issues I was facing, which added to my frustration. There was also insufficient guidance during the onboarding that could have prevented these problems. Overall, the whole experience made me feel ignored and left in the dark, which is disappointing when trying to get started effectively.