Frustrated by unclear training instructions
I really struggled to follow the training since the explanations were not clear enough. The onboarding felt rushed and often left me guessing what to do next without proper guidance. Even though support was available, the responses sometimes didn't address my specific confusion. Some of the software features were complicated, but that might have been easier if the training had been laid out step-by-step rather than jumping around. The dialer and database setup particularly felt overwhelming without clear instructions. By the time I felt somewhat ready to start using the software confidently, a lot of initial interest had already faded because of the unclear explanations and lack of a smooth teaching process.