frustrated by training again, needs better help next time
My experience with the training was frustrating enough that I feel I'd definitely need external help again next time. The onboarding process felt rushed and some key features were not explained well, leaving me scrambling to figure them out on my own. While the training materials were available, they often lacked clarity and were not very user-friendly. Telephonic support helped a bit but I found myself relying on guesswork more than I expected. The time required to grasp the software and the dialer tools was longer than anticipated, yet I was still unclear on how to effectively use the database feature. Automatic updates arrived without accompanying explanations, causing confusion instead of making things easier. I would have preferred more interactive sessions or detailed tutorials to avoid this repeated need for outside assistance. Given all this, the training felt insufficient for someone like me who wasn't already comfortable with such software. Overall, the frustration mainly comes from the lack of thorough guidance and follow-up, so next time I’ll look for some additional help from the start rather than expecting to manage alone.