Frustrated by too much repetition and extra waiting time
I found the training and onboarding experience quite frustrating because of how much repetition was involved. It felt like I was covering the same ground several times, which slowed me down considerably. Initially, I thought it would be enough to go through introduction once and then move on to practical use, but no, I had to sit through similar videos multiple times. Waiting for system updates and responses during onboarding also contributed to dragging the process out. At times, the software seemed to pause or load unnecessarily between steps, adding to my irritation. To be fair, the database feature looks promising and was set up without issues, so I could appreciate that part. Still, the overall time taken because of repeated lessons and slow automatic updates made the experience less smooth than I expected. The telephonic support was okay on the occasions I called, but since the training was so slow, I rarely felt inclined to reach out. For someone eager to start using the tool quickly, this pace would feel more like a hindrance than help. I hope future training updates reduce repetition and improve flow to make it less of a chore.