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WFHI review

Frustrated by slow onboarding process

2 out of 52 of 5Verified purchaseTraining and onboarding

Frustrated by slow onboarding process

My experience with the training and onboarding process at WorkFromHomeIndia left me disappointed due to the time it took to get fully operational. The initial sign-up seemed simple enough, but moving forward to the training modules and software setup was tedious. I was expecting a smoother transition between steps, yet I found myself waiting longer than anticipated for access to certain features like the database and calling tools. This delay impacted my ability to engage with the full training curriculum promptly. Although the software updates were automatic, their rollout sometimes interrupted the flow without prior notice, causing some confusion. Additionally, telephonic support, while polite, sometimes could not resolve my queries immediately, leading to further waiting periods. The invoicing and payment process itself was fine and probably the only element that went smoothly. Overall, the lengthy onboarding compromised my initial enthusiasm, and if time is a priority for anyone considering this, they should be aware that the process might prolong their start. I wish the training flow had been more streamlined and responsive to reduce the downtime during onboarding.

Alka BhonsleOdisha, IndiaExperience: Published:
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