Frustrated by prolonged onboarding time
I have to say that my experience with the training and onboarding stage was more tedious than I anticipated. It took several days longer than I thought it would to get properly going with the calling tools and database integration. While the training materials were quite detailed, navigating through them to fit my specific workflow was not straightforward. I appreciate the thoroughness, but at times it felt overwhelming, especially when I was eager to begin working with the software fully. On the positive side, the support provided during this period was responsive, helping me overcome small hurdles as I progressed. However, it seemed like there was a lot to absorb before feeling comfortable, and I kept wondering if there might have been a way to speed things up without sacrificing core understanding. The onboarding flow was methodical, but I was hoping for more streamlined access to essential features earlier on. So overall, I got through it, but the length and detail of the onboarding made the process less enjoyable than I expected and caused some frustration as I just wanted to dive into my tasks.