Frustrated by limited support hours during my work window

Frustrated by limited support hours during my work window

I felt quite frustrated because the telephonic support did not align well with the hours I was able to work. While the sign-up process and billing went fine with clear invoices and payment steps, the support hours were a significant mismatch. Often, when I needed help with the dialer or database features, the assistance was unavailable due to timing. The automatic updates happened quietly in the background, but any direct communication or quick resolution attempt was hindered. Although I was given some information upfront, the support accessibility was a serious limitation that affected my workflow heavily.