Frustrated by daily software glitches despite initial hope
I initially thought the product might fit well for managing remote workflows, and signing up was smooth enough. However, using the software day to day over a week revealed several problems. The dialer often failed to initiate calls, and I found the database synchronization erratic. I was disappointed that automatic updates did not fix these bugs quickly and sometimes introduced new ones. While telephonic support was reachable, responses were slow and not always helpful. Overall, my experience left me frustrated because I expected more stability after the initial promotional period where everything seemed promising. The gap between first impressions and ongoing use was significant.