Frustrated by a consistently glitchy training process
The training and onboarding experience with your software felt like a constant struggle rather than a smooth introduction. Day after day, I found that features I had seen demonstrated didn’t work as expected on my end, causing me to lose confidence in the system. The dialer tool often froze or failed to register calls, and the database wasn’t syncing properly with the updates. Waiting for responses from telephonic support added to the frustration because the answers were sometimes repetitive and didn’t address the core issues. I expected a more reliable process after completing the initial setup but instead dealt with recurring problems that made it hard to benefit from the training. The invoicing and payment system was one of the few things that functioned well, yet it couldn’t compensate for the daily software glitches. Honestly, it felt like a never-ending loop of setbacks without real progress.